Who not to buy from in Canada

[Tom Percy]

S&R knives in Toronto have excellent prices. However, they are out of control. Here’s what happened.

- Ordered 3 knives, 1 each: Rookie II, Delica II, and Endura II.

- 2 weeks later (took 1 week for them to get around to shipping the order) we received:

Rookie II, Native II, and a damaged Endura II. No Delica II - they assumed that the guy that wanted

the Delica II would like a Native II instead and wouldn’t mind paying the extra.

- S&R would only give credit on the Native II that was not ordered, and would not accept back the damaged Endura II (Web site policy)

- The Native II plain edge was sent back to be exchanged for a Native II 50/50 edge. When the replacement was received, they sent back the same knife Native II plain edge.

This was our last order from S&R knives, good prices or not.

[Jeff/1911]

Tom- Thanks for the "heads up" about S&R Knives. Sorry to hear of your disastrous purchase. Jeff/1911.

[Tom Percy]

Jeff,
They wanted very much to correct the problem by replacing the knife with 1 that they had in stock, but they even screwed that up. There was e-mail exchanged and a letter accompanied the returned knife to help them keep it straight and they still had problems.
I guess their prices were too good to be true. The Native II plain edge is not what my buddy wanted, but he will keep it.

[RLR]

I've always had great service and prices from S&R, but in the brick and mortar store. Too bad about the website mix-up.