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View Full Version : Superb customer care from Spyderco!



koolstof
11-24-2002, 12:00 AM
Waw man, I tought, dzjees, what's the deal with those Spydie-nuts...? But now, I too can testify that they indeed do remarquable things.



Long story in brief (complete blah-blah on http://www.bladeforums.com/forums/s...highlight=video):



-Ordered 204 on Bestknives.com

-enclosed tape incompatible with Belgian standards

-Bestknives unable/unwilling to help (pointless discussion)

-use Bladesforums to post my grief

-Spyderco SPONTAINOUSLY offers help!!!

-compatible tape is on it's way



Spyderco was never in any way a party that neglected anything in this whole affair, yet they were big enough to tie the loose ends. Most impressive!



Many thanks to Joyce, Susan, Sal and everyone else from the Spyderco-crew!







->koolstof from Belgium<-

fredswartz
11-24-2002, 06:19 PM
Posted earlier. Spyderco fixed a slight problem with a Wegner and sent me a new bench stone for one that was defective. No complaints. Jerry