Poor Business Over at DiscountKnives.com

[Moose]

I would like to formally complain about Disountknives.com. It starts out I sent them a printed out order form for a SpydeRench, I e-mail them to ask if the received my order and they did and also told me that the SpydeRenches are on back order for a while and that they do not have a delivery date. So I say no biggie, and reply to them saying I would like a Pegasus instead, and to use the left over money to send it next day air if possible. I haven’t heard from them since the 5th of Monday. No package, no e-mails. I at least think they could of e-mailed me and told me it couldn’t of been shipped next day air, Or that there was some delay. I think it is wrong that they dont anwser faithful costumers. So are there any suggestions as to what I should do? I guess the lesson in the end is the cheap price you pay isn’t worth the hassle.

Moose

"Here A Moose There A Moose, Every Where A Moose Moose"

[DiscountKnives]

Mr. Brown was notifed that the knife was also on backorder and he was asked if he wanted us to hold his order. As of this date we have not received a reply to this request.

Discount Knives

[Guntaholic]

They are having a pretty tough time, kind of makes you wonder how they manage to stay open. A few months ago I e-mailed them about a Chinook and also told them I had some concerns after reading some ugly thinks about them on all the forums. They got back to me and cleared up any dubts I had. I e-mailed them the next day saying I would like to go ahead and order one... I never got a response!!1 I waited 2 weeks and bought it elsewhere... I would have thought after telling them I was active on the forums and heard bad stuff about them, they would want to make sure everything went smooth. Guess some people could care less about customer service.

[LethalWeapon]

I ordered a lt.wt. native and a tri-angle sharpmaker from Discountknives ( by credit card) about a week ago and got both items delivered priority mail on Saturday. So I can't complain.

[Guntaholic]

I wish I could say the same... I re-read my post and I wasn't trying to knock discount knives just stating what happened if you do a search over at www.bladeforums.com in the good the bad and the ugly you will see at lot of problems. I was willing to take a chance but nobody ever got back to me