How can we help?
Search warranty, orders, repairs, and more
Browse by category
Help, Warranty & Repair
Orders, Policies & Services
FAQ
Answers to the questions we get most about warranty, repairs and orders.
How long does warranty evaluation take?
Our service team checks your knife in when it arrives and evaluates it in the order received. You get an email when it is checked in and again when service is complete.
How do I check the status of my repair?
Every claim gets a number that starts with RA. It moves through five steps: Received, Checked In, Service in Progress, Service Completed and Shipped To You. Contact Support with your claim number for an update.
What is not covered under warranty?
Damage from accidents, abuse, misuse, improper handling, alterations or neglect; normal wear and tear, including improper sharpening; broken, lost or bent metal clips (see Replacement Clips & Parts); and repairs by anyone Spyderco has not authorized.
How do I get a Return Authorization (RA)?
Request one from Returns & Exchanges within 30 days of delivery. Wholesale customers get their RA from their Wholesale Sales Representative.
What does the Spyderco warranty cover?
Spyderco warrants that all of our genuine products are free from defects in material and workmanship. For detailed information, please visit the Warranty & Repair page.
Can Spyderco sharpen my knife?
Spyderco sharpens its own knives free of charge; customers are responsible only for return shipping. For a complete list of available services, instructions, and current return-shipping fees, please visit our Warranty & Repair page.
For sharpening at home, the Tri-Angle Sharpmaker® is designed to make maintaining a consistent sharpening angle simple and repeatable, even for users with limited sharpening experience.
PlainEdge, SpyderEdge or CombinationEdge?
PlainEdge provides a continuous cutting edge that excels at clean, controlled cuts and is easy to maintain.
SpyderEdge® features Spyderco’s distinctive pattern of alternating large and small serrations, providing aggressive cutting performance on materials such as rope, webbing, and other fibrous materials.
CombinationEdge™ combines both edge types on a single blade, with a PlainEdge section toward the tip and SpyderEdge serrations closer to the handle, offering the versatility of both.
What is a Sprint Run?
A Sprint Run is a limited production of an existing model in a new steel, handle material or color. Each one is made once, in a set quantity, and is rarely repeated. When dealers sell out, it is gone.
What is the Salt Series?
Spyderco’s Salt Series features knives engineered for exceptional corrosion resistance in demanding environments. Salt models use ultra-corrosion-resistant blade steels including H1, H2, LC200N, and CPM MagnaCut®, making them well suited for marine use, humid climates, outdoor activities, and other conditions where corrosion resistance is especially important.
As with any knife, proper care and maintenance are recommended for optimal performance.
Where are Spyderco knives made?
Spyderco makes knives in Golden, Colorado, and works with partner factories in Japan, Taiwan, Italy and China. The blade and the packaging state the country of origin on every knife.
How do I avoid counterfeit knives?
The best way to ensure you are purchasing an authentic Spyderco product is to buy directly from Spyderco or from an authorized Spyderco dealer. Counterfeit products can closely resemble genuine Spyderco knives, particularly in online photographs, so appearance alone may not be enough to determine authenticity.
To locate an authorized retailer, please visit our Dealer Locator.
Can I carry my knife when I travel?
Knife laws and regulations vary by country, state, and local jurisdiction and may change over time. Before traveling, be sure to review the laws that apply to your destination, including any restrictions related to blade length, locking mechanisms, carry method, or specific knife types.
When traveling by air, check current airline and security requirements before packing your knife. Spyderco cannot provide legal advice, and it is the responsibility of the individual owner to understand and comply with all applicable laws and regulations.
Still need help?
Our team is here
Mon to Fri: 9:00am to 5:00pm Mountain
Saturday: 10:00am to 5:00pm Mountain
Sunday: 10:00am to 4:00pm Mountain